In today's complex work world, things no longer get done simply because someone
issues an order and someone else follows it. Most of us work in socially intrica
te organizations where we need the help not only of subordinates but of colleagu
es, superiors, and outsiders to accomplish our goals. This often leaves us in a
"power gap" because we must depend on people over whom we have little or no expl
icit control. This is a book about how to bridge that gap: how to exercise the p
ower and influence you need to get things done through others when your responsi
bilities exceed your formal authority. Full of original ideas and expert insight
s about how organizations and the people in them function, Power and Influence g
oes further, demonstrating that lower-level personnel also need strong leadershi
p skills and interpersonal know-how to perform well.
