Restaurateur, entrepreneur, and bestselling author Danny Meyer reveals the secrets of his widely-admired leadership philosophy and the tools he uses to build an energized, cohesive, and motivated culture.In , Danny Meyer owned eleven restaurants, was nurturing a single parkside burger kiosk called Shake Shack, and had just written a bestselling book, Setting the Table, about his companys unique culture of Enlightened Hospitality. On the first page of that book, Danny proudly declared that in twenty-five years he had never closed a restaurant. But just a few years later, he shuttered his beloved Tabla, a decision that filled him with shamebut sparked a reckoning within him about what it means to be a leader.Danny realized that his fear of failure wasnt just misguided: it was also an impediment to his innate entrepreneurial spirit, and that clinging to the past was holding his company back. In WHAT COULD POSSIBLY GO RIGHT, he takes the reader along on his journey to learn how hes delivered a winning culture ofexcellence at scale. Businesses and organizations have long understood how to scale systems of production. But its a much trickier challenge to scale uplifting human relationships, particularly in a fluid, growing organization one that has now spawned businesses spread across twenty-four countries. As Danny writes, Along the way, Ive tripped and scraped my knee more times than I can count, andyet the general trajectory has been upward and to the right.WHAT COULD POSSIBLY GO RIGHT offers fascinating, lively stories from the last twenty years of Dannys career, along with plenty of his trademark mantras D.F.SDont Fing Settle Change Your Grip and Think Like a Winemaker and leadership concepts the Hospitality Quotient the Rule of Two and the Four Gears ofLeadership. Together, they offer an insightful, practical, and transformative roadmap for success, yes, but more important: for making things that matter and endure. Danny believes that culture is an aspiration, not a destination. When you get your culture on the right path in any field, your missteps end up mattering far lessthan the innumerable lives youll have changed for the better.
